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1. Why should
we take IT@School-ERP for our organization?
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IT@School-ERP helps
the organization to cut down working hours of the staff and increases their efficiency,
therefore the staff can use that time for other important academic works and welfare
of students and supporting management. Also with IT@School 80% of expense of the
organization on stationary is reduced. Thus, we guarantee that IT@School’s cost
is recovered within the first 6 months of implementation in the organization.
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2. How IT@School-ERP is implemented in our organization?
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As soon at the company
receives the purchase order for product, within 7 days the team of engineers, install
and deploy the solution in the campus. Immediately after this the training team
starts conducting training sessions for the staff members or each department respective
to their modules. Hardware, Networking & Data entry work is the responsibility
of the organization purchasing the ERP.
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3. How will
we get support from Jupsoft after installation?
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Jupsoft's Support
Cell and engineers are available on all working days from 10:00 AM to 8:00 PM online
on IMs & emails. On phone the Support engineers are available 24 x 7 x 365.
Any kind of bug or error or problem in the ERP will be attended within 2 days and
solved within 7 days at most.
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4. Is this
a ready to use product or the company will develop it for us?
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IT@School-ERP is
a complete, fully functional and time tested ERP solution which covers more than
any other solution available in the Indian Market in this sector. This ready to
use product can be purchased & installed with staff training within 6 hours.
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5. What will
happen when the technology on which this solution is made gets outdated?
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IT@School-ERP is
developed on the latest technology platform, as the technology gets updated new
versions of IT@School will be available in the market from time to time. The client
can upgrade the solution that he has and get the benefits of the new versions at
discounted cost.
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6. If we dont
need the complete ERP can we select the modules we need?
And can we
add more modules later in the same ERP?
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Yes, one of the major
plus points of IT@School-ERP is that it is made on a modular approach. Your organization
can decide and purchase the complete ERP or only the modules that they need. When
the organization feels that they need more modules as per the expansion of the organization,
new modules can be purchased and added easily without disturbing the existing data
or modules.
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7. Can we export
the reports into word, excel or pdf formats ?
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Yes, the reporting
format of IT@School-ERP is very flexible and the reports can be easily exported
into formats like .doc, .docx, .xls, .xlsx, .pdf etc.
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8. How secure
is the data of the organization in IT@School-ERP ?
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IT@School-ERP comes
with 100% security of your precious data and information. The database of the ERP
is stored in the server which is either placed in a locked room or in front of the
eyes of the management. Also the database is protected so as even a expert hacker
cannot break the database. The ERP Administrator can give each user rights of accessing
his respective modules, so that only the assigned modules can be accessed by each
user.
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9. What
about staff training?
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We provide in depth
staff training till the client is happy. The training manuals provided to clients
makes the software more users friendly.
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10. How long
can we expect service support for Jupsoft ?
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Life Long...
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11. Can the
program work as per our desire ?
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Yes, We can modify
the program to satisfy your needs.
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12. What will
be the warranty period ?
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Six Month warranty
from the date of installation. Total technical support will be provided during this
warranty period. Any new upgraded version of this product will be provided free
of cost during the warranty period.
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13. Can IT@School-ERP be implemented in phases to suit the budget ?
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Yes, We have flexible
price structure to suit every budget you can implement the system in phases and
can still enjoy of the complete ERP.
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14. What about
the confidentiality of IT@School-ERP ?
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The whole operation
and information it generates is confidential, Customer decide authority levels for
use of IT@School-ERP Some can get only reports, while some can update it also. Top
management can get the overview of all reports of all modules. Control of user authentication
will remain with he administrator.
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